SHIPPING POLICY

Shipping Policy

Processing Time:
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive a notification with tracking details as soon as your order ships.

Shipping Rates & Delivery Times:
We offer the following shipping options:

• Standard, Free Shipping (3–7 business days)
• International Shipping (7–15 business days)

Delivery times may vary based on your location and selected shipping method.

International Shipping:
We currently ship to select countries. International shipping rates and delivery times will be calculated at checkout. Customs fees or duties may apply and are the responsibility of the customer.

Order Tracking:
You will receive an email with a tracking number once your order ships. Use the tracking link to stay updated on your delivery’s progress.

Shipping Address:
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

Delays:
While we strive to deliver your order on time, shipping delays may occur due to unforeseen circumstances, such as weather or carrier issues.

Need Help?
If you have any questions about your order or shipping, please contact our support team at support@oralessence.com. We’re happy to assist!