TERMS & CONDITIONS
OVERVIEW
This website is operated by OralEssence. Throughout the site, the terms “we,” “us,” and “our” refer to OralEssence. By accessing and using this website, including all information, tools, and services offered, you agree to comply with the terms, conditions, policies, and notices outlined in this document.
By visiting or making a purchase from our site, you are engaging with our "Service" and are agreeing to be bound by these Terms and Conditions (“Terms of Service” or “Terms”), along with any additional policies and conditions referenced within. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and content contributors.
Please read these Terms of Service carefully before using our site. By accessing or using any part of the website, you agree to follow these Terms. If you do not agree with any part of this agreement, you should not use the website. If these Terms are considered an offer, acceptance is explicitly limited to the terms outlined here.
We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly. Your continued use of the site following any updates constitutes acceptance of those changes.
Our online store is powered by Shopify, which allows us to offer our products and services to you.
1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are of legal age in your region or have obtained consent from a guardian to allow your minor dependents to use this website.
You may not use our products or services for illegal activities or violate any laws, including copyright laws, when accessing the site. Additionally, you must not transmit harmful viruses or destructive code. Violating any of these Terms will result in immediate termination of access to our services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason, at any time.
You acknowledge that your submitted content (excluding payment information) may be transferred unencrypted across various networks. This may involve adjustments to conform with technical requirements of different systems. Payment information, however, is always encrypted during transmission.
You agree not to reproduce, duplicate, sell, or exploit any part of the Service or access to the Service without our express written consent.
The section headings in this document are for convenience only and will not affect the interpretation of these Terms.
3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible for any inaccuracies, errors, or omissions in the information available on this site. The content is provided for general information purposes and should not be solely relied upon when making decisions without consulting more reliable and current sources.
Any historical information provided is for reference only. We may change the content of this site at any time but have no obligation to update any of the information posted here. It is your responsibility to regularly check for updates.
4. MODIFICATIONS TO THE SERVICE AND PRICING
Product prices may change without prior notice.
We reserve the right to modify or discontinue services or products without warning. We are not liable for any price changes, service interruptions, or discontinuations.
5. PRODUCTS OR SERVICES
Some products or services may be available exclusively online and are subject to limited quantities. These products may only be returned or exchanged in accordance with our Refund Policy
We strive to present accurate images and colors of our products, but we cannot guarantee that your device’s display will be an exact representation.
We reserve the right to limit the sale of our products or services to any person or geographic area, at our discretion. Product availability, descriptions, and prices may change at any time, and we may discontinue any product without notice.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, in our discretion, limit or cancel orders based on criteria such as customer account, credit card information, or billing address. If changes are made to an order, we will attempt to notify you using the information provided at the time of purchase.
You agree to provide current, accurate, and complete purchase and account information. You also agree to promptly update your account details, including email addresses and credit card information, so we can complete your transactions and contact you when necessary.
For further details, please refer to our Returns Policy
7. OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
You acknowledge and agree that access to these tools is provided “as is,” without warranties or conditions of any kind. We are not liable for any use or reliance on third-party tools. You should review any third-party terms before using these tools.
Additionally, we may introduce new services or features in the future, which will also be subject to these Terms.
8. THIRD-PARTY LINKS
Certain content, products, or services available on our website may include third-party materials.
Links to third-party websites are provided for your convenience, but we do not control or assume responsibility for the content or accuracy of these external sites. We are not liable for any loss or damages related to third-party transactions.
We encourage you to review the third-party's terms and policies before engaging in any transactions.
9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit ideas, suggestions, or creative proposals to us, whether solicited or unsolicited, you grant us the right to use, edit, publish, and distribute these submissions in any form, without restriction, and without compensation.
We are not obligated to maintain confidentiality or respond to any such submissions. We may monitor, remove, or edit content that we deem unlawful, offensive, or inappropriate.
You agree not to submit any content that violates third-party rights or contains harmful elements, including viruses or other malicious software.
10. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which can be viewed here.
11. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be errors or omissions on the site relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and update information, even after an order has been placed.
We are not obligated to update, amend, or clarify any content unless required by law. No update or refresh date should be interpreted as an indication that all site content has been modified or updated.
12. PROHIBITED USES
In addition to the other prohibitions outlined in these Terms, you are prohibited from using the website for unlawful activities or to engage in any of the following:
- Soliciting others to engage in illegal actions
- Violating any local, state, or international laws
- Infringing on intellectual property rights
- Harassing, abusing, or discriminating against others
- Uploading malicious software or interfering with site functionality
Violating these restrictions may result in the termination of your access to our services.
13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the service will be uninterrupted, secure, or error-free.
We are not responsible for any errors or issues arising from the use of our service, and we are not liable for any resulting damages, including loss of profits, data, or any other kind of damage.
The service, products, and materials are provided “as is” and without warranties of any kind, either express or implied.
In no event shall we be liable for any indirect, incidental, or consequential damages related to your use of the service.
14. INDEMNIFICATION
You agree to indemnify and hold OralEssence and its affiliates, directors, employees, and partners harmless from any claims, damages, or expenses arising from your violation of these Terms or any applicable laws.
15. SEVERABILITY
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law. The remainder of these Terms will remain valid and enforceable.
16. TERMINATION
These Terms will remain in effect unless terminated by either party. You may terminate your agreement with us by discontinuing the use of our services.
We may terminate access to our services without notice if we believe you have violated these Terms.
17. ENTIRE AGREEMENT
These Terms of Service, along with any policies posted on our website, constitute the entire agreement between you and OralEssence. They supersede any prior agreements and govern your use of the service.
18. GOVERNING LAW
These Terms are governed by the laws of the United Kingdom and will be interpreted in accordance with its regulations.
19. CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms by posting updates on this page. It is your responsibility to regularly check for updates. Continued use of the site following changes signifies your acceptance of those changes.
20. CONTACT INFORMATION
If you have any questions regarding these Terms, please contact us at:
support@oralessence.com
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