WARRANTY

Lifetime Warranty

OralEssence Nano Toothbrush Warranty

At OralEssence, we take pride in the quality and durability of our products. That’s why we are thrilled to offer a Lifetime Warranty on our OralEssence Nano Toothbrush, ensuring you enjoy exceptional oral care without any worries for a lifetime.

What Does the Lifetime Warranty Cover?
Our Lifetime Warranty guarantees that if your OralEssence Nano Toothbrush ever becomes defective or doesn’t meet your expectations, we’ll replace it—no questions asked, for life.

With our Lifetime Replacement Program, you’ll receive unlimited free replacements, so you’ll always have a reliable, high-performing toothbrush.

How to Request a Replacement:
Follow these simple steps to claim your free replacement:

1. Email us at support@oralessence.com with the subject line “Warranty Replacement.”
2. Provide your original order number and a brief description of the issue with your toothbrush.
3. We’ll send you an invoice for the shipping fee.
4. Once the shipping cost is paid, your replacement toothbrush will be shipped promptly.

What Costs Are Involved?
The replacement toothbrush itself is completely free! The only cost to you is for shipping, which must be covered before we send out your new toothbrush.

Important Information:

• The Lifetime Warranty applies exclusively to the original purchaser and is non-transferable.
• This warranty covers defects in materials or workmanship but does not cover damage caused by misuse, neglect, or normal wear and tear.
• It is valid only for OralEssence Nano Toothbrushes purchased through our official website or authorized retailers.

At OralEssence, we’re dedicated to ensuring you have the best oral care experience for life. For questions or further assistance, don’t hesitate to reach out—we’re always here to help!